Our activities have been carefully chosen for small numbers of guests and take place in open spaces, which significantly reduces any risk of getting the Virus. Protocols cover all care guidelines and focus mainly on:
Cabo Arch Adventures only works with adventure tourism companies with an internal safety and hygiene department, which ensures detailed compliance with each one of these protocols. The safety and well-being of our guests has been and will continue to be the priority in all of our experiences.
What is an acceptable face covering? Can I bring my own?
Your face covering must cover your mouth but full face masks, face shields and surgical masks are acceptable. You are expected to bring your own face covering in order to participate on most tours and excursions.
When am I allowed to take off my face covering?
Guests are allowed to take off their face masks during water-based activities such as swimming with dolphins, snorkeling as well as scuba diving. Guests are also allowed to remove their face covering on the boat tours and private beaches as long as social distancing of 5 ft from individuals out of your party and crew members can be maintained.
Has capacity changed for tours and excursions?
Most tours and excursions have reduced capacity by 20% to limit the amount of guests on an adventure at any time and to encourage social distancing.
How are you implementing social distancing on your tours?
Reduced capacity by 20% on all tours and activities to encourage social distancing among our guests. We have also reduced the number of seats in our restaurants, theaters, boats and waiting areas to keep guests at a safe distance of 5ft from individuals outside their parties and Cabo Arch Adventures crew members.
What happens if I have a temperature of 37.5ºC or above?
If you or an individual in your party presents a temperature of 37.5ºC or above you will be asked to return to your hotel and will not be allowed to participate in the tour or excursions.
I have checked my temperature at home, do I have to get it checked again?
We will check the temperature of every guest regardless of if you have taken your temperature before arriving at your tour. This procedure is mandatory to ensure the safety of our guests and crew members
Will hand sanitizer be available for me?
Hand sanitizer will be available to all guests on all tours however we encourage guests to bring their own hand sanitizer as well.
What are your cleanliness and sanitation standards and procedures?
All crew members are required to wear a face mask. Crew members must wash their hands every half hour and hand sanitizer must be applied before any tour or activity. We have also implemented physical distancing of 5 ft in all common areas.
Will all tours and excursions be running?
At this point in time, all of adventure are operating
Will Cabo Arch Adventures be providing face coverings?
We have face masks available for purchase for guests who have forgotten or do not have access to an appropriate face covering. We encourage that you bring your own mask for your tour.
Will tour guides be wearing face coverings?
All tour guides and crew members must wear a mask during all non-water activities and adventures where physical distancing is difficult.